Convenience is a MUST

At RRHC, convenience for our patients is a MUST! We know all too well how hectic life gets - especially when you have a family to look after! That’s why we take pride in saving you time and money by making it easier for you to get the health services you need.

Online Self-Scheduling - No time to call and schedule your next appointment? No problem! We recently upgraded to an electronic scheduling system, which allows existing patients to self-schedule appointments. 

Text Messaging/Website Chat - Not only can you call 304-643-4005 to reach us, but you can also text us! And don’t forget, you can send us a text using our chat feature at ritchieregional.org. *Standard message & data rates may apply.

Patient Portal - Ritchie Regional uses an online Patient Portal that allows its users to manage appointments, view medications, manage health records, and even send secure messages to our providers. All you need is a valid email address and an invite from us. Sign up for our Patient Portal and have your healthcare information at your fingertips.

Secure Online Payments - Pay online from home or on the go without the hassle of writing and mailing a check. Credit and debit cards are accepted, including HAS and FSA cards. Your credit card transaction is encrypted and processed on a secure server. Payments are instantly confirmed with an email receipt. Your information is not sold, rented, or shared with any third parties. 

Telehealth - Telehealth is the use of electronics to extend care when you and the provider aren’t in the same place at the same time. If you have a phone or a device with the internet, you already have everything you need to do telehealth.

School-Based Health Centers - In addition to being primary care centers, six of RRHC’s campuses are also designated as School-Based Health Centers (SBHC). These clinics are located within school grounds and can support the schools (teachers, students, staff); however, they are also open to providing clinical services to the student’s parents and the community at large. Students can be seen during school hours, with parental consent.

Dedicated Billing Line - RRHC has partnered with Medic Management Group to assist with all billing inquiries. Just call 800-345-0877 ext. 360 or call any of our campuses’ phone numbers and press #3.  

After Hours Call Line - Sometimes you need to speak with your healthcare provider outside of business hours. Ritchie Regional understands that life happens! If you or your family member isn’t feeling well and you aren’t sure what to do, call the RRHC On-Call Nurse line 24 hours a day, 7 days a week. Our knowledgeable staff will listen to your concerns, help with the problem, and can offer advice on the next steps. To contact the On-Call Nurse, call 304-299-0904. *If you are experiencing a medical emergency, go to the nearest emergency room or call 911 immediately.